Case Study: Sporttrade + Higher Limits

Sporttrade was held back by processing limits that frustrated players, drove up transaction costs, and capped spend. After moving to Push Cash, they enabled VIP players to make larger purchases in a single step (and without wires), reducing expenses and unlocking greater spend per player — resulting in a smoother experience and happier customers.”

The Challenge

Sporttrade wanted to provide the best possible experience to their most valuable users but faced a major friction point: low transaction limits.

• Player friction: High-value players had to split purchases across multiple cards or resort to wires.
• Transaction Expense: Processing multiple smaller transactions drove up costs, variable rate pricing makes large transactions very expensive
• Limiting Players: Particularly problematic over weekends and holidays, but players would cap transactions at limits set by their processor.

The Solution: Push Cash

By moving to Push Cash, the operator gained access to the ability to support higher transaction limits.

• Custom limits: Push Cash is able to use its unique visibility into the user’s account to set player specific limits, up to $100k / day.
• Wire-Free Experience: Players avoided the friction of manual bank wires.
• Optimized Flow: The checkout experience became faster, easier, and more player-friendly for large dollar value transactions.

The Results

Implementing Push Cash had an immediate impact:

• Happier customers: High value users have responded positively to Push Cash, valuing the added flexibility it provides– particularly the ability to continue playing seamlessly over weekends and holidays. This convenience has not only enhanced their overall experience but also reinforced engagement during peak leisure periods when traditional payment methods may be less reliable.

• More payment volume in off hours: Handling high-value transactions outside of business hours was once a major challenge. Wires limited big deposits to business hours, but with Push Cash, Sporttrade can now process them around the clock. Today, 89% of Push Cash transactions occur during non-business hours, enabling more funds to flow when players want to play, reducing delays, and driving more activity.

• More revenue from missed opportunities: Push Cash enabled Sporttrades customers to complete larger deposits with less friction, achieving a 91% authorization rate on deposits over $2,500 compared to 80% with other providers over the same period of time. Instead of abandoning the platform after a failed attempt, customers are able to fund their accounts seamlessly, driving stronger retention and revenue growth.

In Sporttrade's words

"Before Push Cash, our top players had to jump through hoops just to fund their accounts. Now, they can transact seamlessly in one go — and our revenue reflects it."

• Brian Guzzi, Operations at Sporttrade

Conclusion

For Sporttrade, higher transaction limits with Push Cash weren’t just a convenience — they were a growth driver. By removing friction and giving players a simple, high-limit payment option, the operator captured more revenue and delivered a far better player experience.